AI admin & CRM support · Melbourne
AI admin & CRM support for Melbourne teams – from $700/month.
After a rescue or dashboard build, systems still need someone to own forms, CRM hygiene, automations and reports. I offer a monthly retainer for Melbourne small businesses and nonprofits who want calm, hands-on admin, not another SaaS login.
Monthly retainer · Async-first · Best after a rescue or dashboard project so systems are understood
For teams who don't need a full-time engineer but do need someone to quietly own the forms, CRMs, automations and reports that keep the business moving.
WHAT I LOOK AFTER
- Form-to-CRM automation and lead routing
- Stripe and payment workflows, including receipts
- Email and SMS follow-up flows for key journeys
- Reporting dashboards and operational views
- Data hygiene and light-weight cleanup work
- Small AI helpers for admin tasks (summaries, drafts, tagging)
HOW A RETAINER WORKS
We agree on a rough set of responsibilities and a monthly allocation of hours. You get a single point of contact for digital plumbing issues and improvements; I keep an eye on the system and suggest pragmatic upgrades rather than sweeping rebuilds.
WHAT STAYS HEALTHY ON RETAINER
- Forms, CRM fields and routing rules keep up when campaigns change
- Reporting views stay trustworthy as definitions drift
- Small AI-assisted admin shortcuts stay guarded and reviewable, not shadow IT
- Melbourne-based · AEST-friendly
- Reply within one business day
- Fixed-price options where scope allows
- You own the data, code and systems
FAQ
- How much does AI admin and CRM support cost in Melbourne?
- Retainers typically start from around A$700/month with a defined scope, monitoring, small fixes, form and CRM tweaks, reporting adjustments and guarded AI-assisted admin. Exact allocation is agreed in writing and reviewed quarterly.
- What does “from $700/month” actually cover?
- A defined monthly allocation of time plus a clear list of responsibilities, usually a mix of monitoring, small fixes, form and CRM tweaks, reporting adjustments and pragmatic automation. We revisit scope quarterly so it matches reality.
- Is this a full-time engineer replacement?
- No. It is fractional support for teams that do not need a permanent hire but do need someone who understands their stack. Larger builds still go through scoped projects.
- How do you use AI safely?
- For drafts, summaries, tagging and internal helpers, not for unsupervised changes to money-moving systems. Human review stays in the loop; access follows your policies.
- Can we start a retainer without a prior project?
- Sometimes, if systems are documented and stable. Usually retainers start after a workflow rescue or dashboard build so we both understand risk and priorities.
Keep digital plumbing off your plate
Describe your stack, monthly pain (forms, CRM, Stripe, reporting), and whether you have run a rescue project with me before.
- We agree responsibilities and a monthly hour envelope.
- You get one calm owner for tickets, improvements and monitoring.
- I suggest small upgrades instead of surprise rebuilds.